Terms of Service

1.1. NEETnova is an independent educational technology platform designed to assist students preparing for competitive medical entrance examinations, specifically NEET UG (National Eligibility cum Entrance Test).

1.2. Legal Capacity & Minors: If you are under 18 years of age (a minor under Indian law), you represent and warrant that you are accessing and using this Platform under the direct supervision, consent, and approval of a parent or legal guardian who has agreed to these Terms on your behalf. Any financial transactions or purchases made by a minor must be authorized by a parent or legal guardian.

1.3. We reserve the right to amend, update, or alter these Terms at any time without prior individual notice. Your continued use of the platform after any such updates constitutes express acceptance of the revised Terms.

2.1. NEETnova provides digital practice question banks, full-length and chapter-wise mock tests, AI-assisted question explanations, peer-to-peer 1v1 quiz battles, performance analytics, and downloadable revision materials.

2.2. Government & NTA Non-Affiliation: NEETnova is a private, proprietary EdTech entity. We are NOT affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with the National Testing Agency (NTA), the National Medical Commission (NMC), the Ministry of Education, or the Ministry of Health and Family Welfare, Government of India.

2.3. All trademarks, exam acronyms (such as "NEET", "NTA", "NCERT"), and reference curriculum titles are used strictly for nominative, descriptive, and educational identification purposes under fair use doctrine.

3.1. To access select features, test series, or premium unlocked modules, you must create an account using a valid email address and secure password. You agree to provide accurate, current, and complete information.

3.2. Single-User Personal License: Any subscription, purchased question set, test bundle, or digital study material is licensed exclusively to the individual registered account holder for personal, non-commercial educational use.

3.3. Account Pooling & Sharing Prohibited: You strictly agree not to share, resell, rent, lease, sub-license, or disclose your login credentials to third parties or coaching institutes. Simultaneous logins or concurrent session abuse detected by our automated security systems will result in immediate temporary or permanent account termination without refund.

4.1. All content hosted on NEETnova—including questions, comprehensive answer explanations, diagrams, software code, algorithm architecture, UI designs, audio-visual elements, and downloadable notes—is the exclusive intellectual property of NEETnova and is protected under the Indian Copyright Act, 1957, the Patents Act, 1970, and the Information Technology Act, 2000.

4.2. Strict Prohibitions: You explicitly agree that you shall NOT:

• Scrape, crawl, harvest, or extract data, questions, or solutions using bots, spiders, crawlers, or automated scripts.
• Record screen captures, video streams, or reproduce test questions for public distribution, Telegram channels, YouTube channels, or competitor portals.
• Reverse engineer, decompile, disassemble, or derive source code from any aspect of the platform.
• Circumvent or attempt to bypass paywalls, folder access controls, or authorization tokens.

Violation of this section constitutes a civil wrong and a criminal offense under Section 43 and Section 66 of the Information Technology Act, 2000, and will be met with immediate legal prosecution and pursuit of statutory damages.

5.1. All prices displayed on NEETnova are stated in Indian Rupees (INR ₹) and are inclusive or exclusive of Goods and Services Tax (GST) as explicitly noted at checkout.

5.2. Secure Payment Processing: Payments are processed via PCI-DSS compliant, RBI-authorized third-party payment aggregators, including Razorpay. NEETnova does not store raw credit/debit card numbers, CVVs, or internet banking passwords on its servers.

5.3. By initiating a payment, you warrant that you are legally authorized to use the chosen payment instrument (UPI, Debit Card, Credit Card, Net Banking) and that sufficient funds are available.

6.1. NEETnova features gamification mechanics such as "Coins", "XP", "Streaks", and "Trophies" awarded for solving questions, winning 1v1 battles, or maintaining revision consistency.

6.2. Zero Monetary Value: All virtual assets, coins, badges, and points have ZERO real-world cash or monetary value. They are not legal tender, deposits, or securities, and cannot under any circumstances be redeemed, refunded, sold, bartered, or exchanged for fiat currency.

6.3. NEETnova retains full discretion to modify, adjust, deduct, or reset virtual coin balances in cases of software bugs, fraudulent battle exploitation, or unauthorized account manipulation.

7.1. To the maximum extent permitted by applicable Indian laws, NEETnova, its founders, directors, employees, affiliates, and content creators shall NOT be liable for any indirect, incidental, punitive, consequential, or special damages, including but not limited to loss of academic admission, rank fluctuations, exam disqualification, psychological stress, loss of data, or device malfunction.

7.2. Liability Cap: In any circumstance where liability is adjudicated by a court of competent jurisdiction, our entire aggregate liability arising from or related to your use of the platform shall be strictly limited to the actual amount paid by you to NEETnova in the 30 (thirty) days immediately preceding the event giving rise to the claim, or INR 500 (Five Hundred Rupees), whichever is lower.

You agree to defend, indemnify, and hold harmless NEETnova, its founders, operators, employees, contractors, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal and attorneys' fees) arising out of or relating to your violation of these Terms, unauthorized redistribution of platform content, fraudulent chargebacks, or misuse of the platform.

9.1. These Terms shall be governed by, construed, and enforced in accordance with the laws of the Republic of India, without giving effect to any conflict of law principles.

9.2. Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof, shall first be referred to mutual good-faith negotiations. If unresolved within 30 days, it shall be finally settled by sole arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be in India, and the proceedings shall be conducted in the English language.

9.3. Subject to the arbitration clause, the courts of competent jurisdiction located in India shall have exclusive jurisdiction over any legal matters arising from these Terms.